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Cheers,
Eric
JS-Kit
It's good to know there is such variety in this particular segment of web-space. :)
You guys have a really cool company,with lots of neat tools! But regarding your statement about 17,000 sites using your services, could you be specific about how many sites are currently using your comment functionality, as opposed to all of your other various widgets?
Cheers
Tom
Intense Debate
On another note, the developer of ID emailed me after I installed it to let me know there was a CSS issue with my install and he fixed it. I had no idea what he was talking about but I thought it was nice.
just based on poking around at this and that, it looks like Disqus
will allow response via email too. So... we're about to find out as
I'm responding to this via email.
I'll let you know what I decide in a future post. Looks like JS-Kit is
another contender worth trying out.
As far as regaining the threading from your original comment system...
that might be a bit more difficult. However, if I can get my hands on
exactly what Disqus/ID/whatever is looking for in the way of an import
file, I may be able to help you get threads out of the data you have.
Also... I think Disqus has a way to "claim" comments too. Not sure
though. You left your comment unregistered (which would be the same as
it would be imported, I would guess). So, go try to claim this comment
now and see if it works.
Regardless of any other features, this one feature alone may indeed "seal the deal".
Here is some comment love for you!
We love feedback - please share with us your results and thoughts...
A couple of further comments:
- in the near future we'll be expanding the "claim your comments" functionality even further
- We'll be launching reply-by-email in our next major release
- We've been playing with Twitter and MyBlogLog integration...have any thoughts on this for us?
- Any other cool features you'd like to see? We're listening!
Cheers
Tom
Intense Debate
Reply-By-Email is incredibly useful. It makes managing a blog by Blackberry, iPhone, or any other email capable device much easier. Features like this go above and beyond what people expect from a comment system and really add value for the content author as well.
Claiming comments is another one of those things that makes transitioning to your service easier to swallow.
I'm not that concerned with MyBlogLog. And, while I'm a Twitter user, I can't quite see how I'd want this integrated with a comment system other than as a quick clip on my profile.
As far as other features go... of course...
I'd really like to see a webservices based API for retrieving comments. While this type of integration is actually more complicated that a two or three line javascript segment, many users will find it more desirable.
In the meantime, disclosing a list of the API and Javascript style calls you have made available currently would go a long way toward helping more savvy developers get up and running faster. I had to twiddle with your code and my Wordpress templates blindly and repeatedly to get integration to work well.
More to that point, I still can't figure out why the comment box would not show on some posts here on revjim.net. If I knew more about what your service was actually doing and/or expecting, I could figure it out on my own.
As I type all of this I realize another useful feature: an Ajax based auto-save. Any second now my browser could crash or I could hit the wrong button and close this window. Knowing that my work was being saved periodically until I finished is quite handy.
Thank you for your interest, your support, and your diversity.
Daniel/Jim
Thanks for the feedback. All duly noted.
API - forthcoming, but not tomorrow...it's important, and we'll wait until it's mature and stable before launching it.
Reply-By-Email - almost here!
Comment box invisibility - huh, first time I've heard of it. Can you send an email to support (at) intensedebate (dot) com with your contact info and specific details? We'll get it right...
Cheers
Tom
API/Reply-to-email: Good to know. I look forward to both of these features.
One thing about Reply-By-Email (or any email notification, really)
that is VERY important (and ID doesn't do) is to give a link that will
return directly to that comment. In one ID-using blog that I follow
that tends to get a lot of comment traffic, I have to scroll a lot
just to find the place that I'm supposed to reply at. Very annoying.
(For those stopping by and keeping a tally, Disqus does this already).
As far as the invisible comments go -- it's not doing it on my other
blog so it must be something specific with this one. If I convert this
one over to ID instead of Disqus I'll send an email in to support to
show the problem if it still occurs.
Anything else I can do to help, please let me know. I want a best of
breed service just as much as you do. :)
Daniel/Jim
decide which is more useful for me. Look for a full review in a few days.
Btw, are you using the notification functionality to post comments?
message that Disqus sends me when someone comments. It seems to have
worked perfectly so far. Despite that fact that email isn't really
supposed to be instant, I generally see my comments appear within a
minute or two, which is fantastic!
More on this today. :)
These days SezWho is in service for most blogs. Have you ever tested this one?
(For me, SezWho goes poorly with my blog design, those blunt red rating stars disturb the eye. The comment system is limiting and requires one to give their email address, also.)